Do you qualify for a payment arrangement?
In most cases customers will be eligible for a payment arrangement. But there may be some situations where it will not be possible, here are a few examples why:
- Your account is set up on Budget Billing
- Your account has a past due amount that is less than $75
- Your account does not have a balance, due or past due
- Your account already has an active payment arrangement.
- Your account has had a broken payment arrangement within the past 90 days
- Your account has had 3 or more broken payment arrangements within the past 12 months
- Your account has had a returned payment
If you have difficulty setting up a payment arrangement, please call us at 602-371-6767 (800-253-9407).